Shipping policy
At Hugberry, we know how special your surprises are — that’s why we pack and ship every order with care, speed, and a sprinkle of happiness 💝
📦 Order Processing Time
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All orders are processed within 24–48 hours (excluding Sundays and public holidays).
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During sale periods or festive seasons, processing may take a little longer — but we promise it’ll be worth the wait!
🚀 Shipping Time (After Dispatch)
| 📍 Location | ⏱️ Estimated Delivery |
|---|---|
| Metro Cities | 2–4 working days |
| Other Cities/Towns | 4–7 working days |
| Remote/Pincode-based delays | May take slightly longer due to courier coverage |
You’ll receive a tracking link on WhatsApp/email once your order is shipped, so you can follow your happy package all the way to your doorstep.
🧸 Shipping Charges
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We offer free shipping on all orders.
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Partial COD orders may include a small handling fee, which will be clearly visible at checkout.
📦 Packaging with Love
Every Hugberry order is packed safely, securely, and adorably — perfect for gifting right out of the box 🎁
❗ Delays or Issues?
Sometimes, courier delays may happen due to weather, festive rush, or local restrictions. Please be patient — we’re always tracking things on our end too.
Still worried? Just reach out to us on WhatsApp — we’re here for you.
📲 Need Help?
We're just a ping away!
📧 Email: heyhugberry@gmail.com
Hugberry isn’t just about shipping products — it’s about delivering smiles. Thank you for choosing us to be a part of your joyful moments! 💖